Shipping and Return Policy

We will ship our DIY kits almost anywhere in the world. All packages are shipped via your selected shipping method within 1-3 business days.

Free Shipping

  • Available on orders shipped to the contiguous United States only. Orders shipped to Alaska, Hawaii, or international addresses may not qualify. See checkout for available shipping options and rates.
  • Items purchased with a PO (purchase order) do not qualify for Free Shipping.
  • Free Shipping does not apply to special orders and oversized/overweight products.
  • If you return your purchase, then the cost of shipping will be deducted from any refund or credit.
  • Delivery times range from 3 to 8 days, depending upon the distance to the destination.

Domestic (USA)

  • All packages are shipped within 1-3 business days of your order.
  • Packages are shipped via USPS or UPS.
  • USPS First Class and Priority packages typically arrive within 2-3 days.
  • At the time of shipping, you will receive a USPS or UPS tracking number via email.
  • In the case that your package has not arrived after 15 days, we will consider it lost and send a replacement. 
  • If your order contains an assembled unit, please allow 2 weeks for us to build it in-house.


  • We gladly ship to any country or locality served by DHL or FedEx (see full list here) as well as APO/FPO/DPO addresses.
  • As the importer, you are responsible for all taxes and customs duties. These fees are not included in the shipping cost you pay at checkout unless you select the "VAT and Duties Prepaid option."
  • If you choose not to pay import duties, the package will be returned to us. We will send a refund once we receive the returned package, minus the original shipping cost.
  • At the time of shipping, you will receive a tracking number via email.
  • DHL and FedEx deliver 1-5 days after shipping, depending on your location.
  • We declare all items as “Merchandise” with the actual amount of your purchase on the customs form. Please don't ask us to modify the amount on the customs form; we can't do it, sorry!
  • DHL or FedEx will contact you to pay the import duties and fees. You must pay the carrier before they will release the package for delivery.
  • In the case that your package has not arrived after 45 days, we will consider it lost and send a replacement. We ask that you wait this long because we have experienced international packages being delivered within this window.

Returns and Exchanges

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • We do accept returns of unused kits. In order to receive a refund, the kit must be received in the same condition it was sent with no parts bent or soldered. The buyer will pay return shipping and the original shipping cost will not be refunded. Refunds will be sent only to the original payment method.
  • We cannot accept returns of kits that are not in "as received" condition.
  • All parts are checked before shipping. If you receive a damaged part, please return it to us for checking. If the part is damaged and shows no signs of use beyond what was needed to asses that it was damaged, we will refund your shipping cost and send a replacement part immediately.
  • If you damage a part during building, you can purchase a replacement directly at our cost plus shipping.
  • If a part is missing from your kit please contact us. We will send a replacement immediately at our expense.